This policy (together with our terms of website use and any other documents referred to on it) sets out the basis on which we Residence Barbados, registered in Barbados (Company Number 76256) of 26-27 Newton Terrace, Newton, Christ Church, Barbados will process any personal data we collect from you, or which you provide to us, in the course of using our site ResidenceBarbados.com.
For the purpose of the UK’s Data Protection Act 1998, we are the data controller.
Introduction
This privacy notice provides you with details of how we collect and process your personal data through your use of our site, ResidenceBarbados.com.
When you use our site, you provide us with information and other data in several ways. By using the site, you consent to our processing and collection of this data on the terms and for the reasons explained below. By providing us with your data, you warrant to us that you are over 13 years of age.
Residence Barbados, a trading name of Michael Ashton, is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Contact Details
Our full details are:
Full name of legal entity: Michael Ashton trading as Residence Barbados
Name or title of Data Protection Officer: Emily Collins
Email address: contact@residencebarbados.com
Postal address: Newton Terrace, Newton, Christ Church, Barbados
The information we hold about you must be accurate and up-to-date. Please notify us if your personal information changes at any time by emailing us at contact@residencebarbados.com.
What Data We Collect, For What Purpose And On What Grounds We Process It
Personal data refers to any information that can be used to identify an individual. It does not include anonymised data. We may process the following categories of personal data about you:
- Communication Data includes any communication you send to us, whether through our website’s contact form, email, text, social media messaging, social media posting, or any other means of communication. We process this data to communicate with you, for record-keeping purposes, and for the establishment, pursuit, or defence of legal claims. Our lawful ground for this processing is our legitimate interests, which in this case are to respond to communications sent to us, to maintain records, and to establish, pursue, or defend legal claims.
- Customer Data that includes data relating to any purchases of goods and/or services, such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
- User Data that includes data about how you use our website and any online services, together with any data that you post for publication on our website or through other online services. We process this data to operate our website, ensure relevant content is provided to you, maintain the security of our website, create backups of our website and/or databases, and enable the publication and administration of our website, other online services, and our business. Our lawful ground for this processing is our legitimate interests, which in this case are to enable us to properly administer our website and our business.
- Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests, which in this case are to enable us to properly administer our website and business, to grow our business, and to inform our marketing strategy.
- Marketing Data, which includes information about your preferences for receiving marketing from us and our third-party partners, as well as your communication preferences. We process this data to enable you to participate in our promotions, such as competitions, prize draws, and free giveaways, to deliver relevant website content and advertisements to you, and to measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests, which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests, which is to grow our business. We may also use this data to send you other marketing communications. Our lawful ground for this processing is either consent or legitimate interests (namely, to grow our business).
If you do not want us to use your information for marketing purposes, please do not tick the relevant box (opt-in) on the form on which you submit your data. You can also contact us directly by emailing contact@residencebarbados.com.
If you want to receive information from our carefully selected third parties about goods or services that may be of interest to you, please tick the relevant box on the form where you submit your data.
Please note that if you click on or follow any links from our site to external websites, our privacy policy will no longer apply. Please review the privacy policies of any external site before submitting personal data, as we cannot accept responsibility or liability for them.
Data Storage
All information you provide to us is stored on secure servers held at https://bluehost.com. Any payment transactions will be encrypted using SSL technology.
We take your privacy very seriously, and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to our site is sent at your own risk.
Sensitive Data
We do not collect any Sensitive Data about you. Sensitive data refers to information that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Where we are required to collect personal data by law, or under the terms of the contract between us and you, do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may need to cancel a product or service you have ordered. In such cases, we will notify you promptly.
We will only use your personal data for the purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at contact@residencebarbados.com. If we need to use your details for a new purpose unrelated to our current use, we will notify you and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
We do not carry out automated decision-making or any type of automated profiling.
How We Collect Your Personal Data
We may collect data about you by you providing the data directly to us (for example, by filling in forms on our site or by sending us emails). We may automatically collect specific data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this.
We may receive data from third parties such as analytics providers, such as Google based outside the EU, advertising networks, such as Facebook based outside the EU, search information providers, such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.
We may also receive data from publicly available sources such as Companies House and the Electoral Register based inside the EU, and from estate agents and other businesses on the island of Barbados.
Marketing Communications
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes, we will get your express consent.
You can ask us or third parties to stop sending you marketing messages at any time by emailing us at contact@residencebarbados.com at any time.
If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations, etc.
Disclosures Of Your Personal Data
We may have to share your personal data with the parties set out below:
- Other companies in our group who provide services to us.
- Service providers who provide IT and system administration services.
- Professional advisers, including lawyers, bankers, auditors, and insurers.
- Government bodies that require us to report processing activities.
- Estate agents and resort communities in Barbados.
- Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
International Transfers
We share your personal data within our group of companies, which involves transferring your data outside the European Economic Area (EEA).
We are subject to the provisions of the General Data Protection Regulation, which protects your personal data. When we transfer your data to third parties outside the EEA, we will ensure that certain safeguards are in place to maintain a similar degree of security for your personal data. As such:
- We may transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
- If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place; or
- Where we use certain service providers who are established outside of the EEA, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
Data Security
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also limit access to your personal data to only those employees and partners who have a legitimate business need to know such data. They will only process your personal data in accordance with our instructions, and they must maintain its confidentiality.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if required by law.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
When deciding what the correct retention period is, we consider the amount, nature, and sensitivity of the data, as well as the potential risk of harm from unauthorised use or disclosure, the processing purposes, whether these can be achieved by other means, and any applicable legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances, we may anonymise your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Your Legal Rights
Under data protection laws, you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email us at contact@residencebarbados.com
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who does not have the right to receive it. We may also contact you to request further information related to your request, which will help us expedite our response.
We try to respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or if you have submitted multiple requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
Third Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies or practices. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.
This document was created using a template from Small Business Legal Academy.